IDIOT DU VILLAGE ships worldwide. Orders placed before 3pm on business days will be dispatched the same day. For the Netherlands, Belgium and Germany, orders will be delivered within 1-2 business day(s). For all other European countries, deliveries vary from 3-5 business days. You will receive the tracking information by e-mail. Please reach out to us if you need more specific information: firstname.lastname@example.org
Please let us know you’re returning your order by e-mail: email@example.com. Packages sent without contacting us in advance will not be accepted. Items must be returned in perfect, unworn, new condition with all original tags attached. You will receive a confirmation of your return application with the details of the returning address. We will await your e-mail with tracking information. Please use a reliable carrier and include track & trace/insured postage to ensure the safe arrival of the package as we can not take responsibility for damaged or lost items. Always keep proof of postage. Shipping costs will not be refunded. Product refunds will be processed within 14 days after receiving the parcel. We will not send a confirmation of your return. You will only hear from us if there’s something wrong with your return. Note that you must ship the item back to us within 14 calendar days from the date you received the product.
After receiving and approving your return to be in a perfect state, we will refund your order within 14 days. If we don’t accept your order we will return the item back to you within 14 days.